We ship all orders from our warehouse in Scottsdale, Arizona. We ship Monday through Friday. We are located in the greater Phoenix area.
We use UPS for most of our shipments. Please note: UPS Ground orders are usually processed and shipped within 2 to 3 business days. The map below shows the expected time of delivery from after your order ships. Please take this into account when estimating time of delivery
If you need your order quickly, we recommend selecting UPS 2nd Day Air for delivery. We make every effort to ship Air orders the same day that they are received and processed. Our cut off time for Air shipments is 3:00 PM Arizona Time Monday through Friday (we do not ship on weekends). You need to get your order into us before this time so that we have time to process and prepare your order. Orders that come in after 3:00PM will be shipped the next business day.
Overnight Air (UPS Red Label) shipments are delivered the next business day after the order ships (sorry, Saturday deliveries are not available). 2nd Day Air (UPS Blue Label) shipments are delivered on the second business day after the order ships (weekends do not count).
If you have your order shipped USPS (United States Postal Service), please be aware that the delivery time varies and we are not able to track your package.
Please note: We do not ship on Saturday or Sunday or major holidays.
We cannot use your UPS account number to ship your order
If you are an international customer, please see the international section below. If you live in Canada, please select the Parcel Post Canada option.
International Customers
We welcome orders from all over the world. For all foreign orders, we accept American Express, Visa, MasterCard and Money Orders drawn on U.S. banks in U.S. funds only (personal or company checks are not accepted). Please include extra shipping. Due to the greater amount of paperwork, we have a $50.00 minimum order (plus shipping) to all Foreign Countries (except Canada).
If you place your order online, the shipping price that you see is for shipment within the United States. Please select "INTERNATIONAL AIRMAIL PARCEL POST". Usually there will be no shipping charge displayed as we have to get a quote for your shipping using your EXACT shipping address. We will e-mail you with the correct price for shipping for your country and a confirmation of your shipping address before we charge your credit card.
If you have problems filling out the shipping/billing section, please select "United States" for your country. You will also need to e-mail your EXACT address to us so that we can proceed with processing your order.
We ship all orders from our warehouse in Scottsdale, Arizona. We ship Monday through Friday. We are located in the greater Phoenix area.